Privacy Policy

This Privacy Policy defines and informs you of the manner in which QUALITY IMPORT uses and protects the information that you may transmit to us when you use the present website accessible from the following URL: (hereinafter the "Website").

Please note that this Privacy Policy may be modified or completed at any time by QUALITY IMPORT, in particular in order to comply with any legislative, regulatory, jurisprudential or technological evolution. In such a case, the date of its update will be clearly identified at the top of the present policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to regularly consult this privacy and cookie use policy in order to take note of any changes.


Generally speaking, you may visit the QUALITY IMPORT Website without communicating any personal information about yourself. In any case, you are in no way obliged to transmit this information to QUALITY IMPORT.

Nevertheless, in case of refusal, you may not be able to benefit from certain information or services you have requested. In this case, QUALITY IMPORT may ask you to provide your name, first name, e-mail address, telephone number, company and function (hereinafter referred to as "Personal Information"). By providing this information, you expressly agree that it may be processed by QUALITY IMPORT, for the purposes indicated in point 2 below, as well as for the purposes mentioned at the end of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and with the French Data Protection Act of January 6, 1978, as amended, QUALITY IMPORT informs you of the following points:

  • Identity of the data controller

The person in charge of the processing is Quality Import, domiciled at 9-11 avenue de Normandie Bât F5C PLA CP 50169 94597 RUNGIS CEDEX Tel : + 33 (0)1 46 96 97 07 ; Fax : + 33 (0)1 46 87 27 08.

  • Purposes of the processing

QUALITY IMPORT may process your Personal Information :

  1. for the purpose of providing you with the information or services you have requested (in particular: the sending of the Newsletter, commercial offers, white papers or the evaluation of your compliance level via a quiz); and/or
  2. for the purpose of collecting information that will allow us to improve our Site, our products and services (notably through the use of cookies); and/or
  3. for the purpose of contacting you about various events related to QUALITY IMPORT, including product updates and customer support.
  • Recipients

QUALITY IMPORT is the sole recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that QUALITY IMPORT uses (you will find more information about them in point 7 below). Neither QUALITY IMPORT, nor any of its subcontractors, shall market the personal data of its Website visitors and Users.

  • Duration of storage

Your Personal Information is kept by QUALITY IMPORT only for the time corresponding to the purpose of the collection as indicated in 2 above, which shall in any case not exceed 24 months.

  • Data-processing rights and liberties

You have the following rights concerning your Personal Information, which you can use by contacting us at the postal address mentioned in point 1 or by filling in the form on the right. Click here to access the contact form

  • Right of access and communication of data

You have the right to access the Personal Information that concerns you.

However, due to the obligation of security and confidentiality in the processing of personal data incumbent upon QUALITY IMPORT, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a scan of your valid identity document (in case of request via our dedicated electronic form) or a signed photocopy of your valid identity document (in case of request sent in writing).

QUALITY IMPORT informs you that it will be entitled, if need be, to object to manifestly abusive requests (due to their number, repetitive or systematic nature).

To help you in your request, particularly if you would like to exercise your right of access by sending a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés (the "CNIL").

  • Right to rectify data

Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific directives concerning the treatment of your personal data after your death. If necessary, the heirs of a deceased person can demand that the death of their loved one be taken into account and/or that the necessary updates be made.

To help you in your approach, in particular if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, by means of a written request to the postal address mentioned in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link.

  • Right of opposition

The exercise of this right is only possible in one of the two following situations:

  1. When the application of this right is based on legitimate reasons; or
  2. When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

To help you in your approach, particularly if you would like to apply your right to object by means of a written request sent to the postal address indicated in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link.

  • Response time

QUALITY IMPORT commits itself to answer your request for access, rectification or opposition or any other complementary request for information within a reasonable timeframe which shall not exceed 1 month from the receipt of your request.

  • Authorized service providers and transfer to a third country of the European Union

QUALITY IMPORT informs you that it has recourse to its authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and may have access to the data collected through the various forms on the Website (with the exception of the form allowing you to exercise your rights to privacy, which is proposed and operated by QUALITY IMPORT).

QUALITY IMPORT has previously ensured that its service providers provide appropriate guarantees and comply with strict conditions regarding confidentiality, use and protection of data. In particular, QUALITY IMPORT has been careful to ensure that there is a legal basis for any transfer of data to a third country. In this respect, one of our service providers is subject to internal company rules (or "Binding Corporate Rules") that were approved by the CNIL in 2016, while the others obey not only Standard Contractual Clauses but also the Privacy Shield.

  • Complaint to the competent authority

If you consider that QUALITY IMPORT is not complying with its obligations with regard to your Personal Information, you may submit a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link:


When you first connect to the QUALITY IMPORT website, you are informed by a banner at the bottom of your screen that information relating to your navigation may be recorded in files called "cookies". Our policy on the use of cookies allows you to better understand the measures we implement in terms of navigation on our website. It informs you in particular about all the cookies present on our website, their purpose (part I.) and gives you the procedure to follow to set them (part II.)

  1. General information on the cookies present on the QUALITY IMPORT website

QUALITY IMPORT, as the publisher of the present website, may place a cookie on the hard disk of your terminal (computer, tablet, cell phone, etc.) in order to guarantee you a smooth and optimal navigation on our website.

Cookies" are small text files of limited size that allow us to recognize your computer, tablet or cell phone in order to personalize the services we offer you.

The information collected through cookies does not allow you to be identified by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is communicated to third parties except when QUALITY IMPORT has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.

In order to better inform you about the information that cookies collect, you will find below a table listing the different types of cookies that may be used on the QUALITY IMPORT website, their name, their purpose and their retention period.

  • Configuration of your preferences on cookies

You can accept or refuse the deposit of cookies at any time

When you first connect to the QUALITY IMPORT website, a banner briefly presenting information on the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your navigation on the QUALITY IMPORT website (by loading a new page or by clicking on various elements of the website for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the "X" icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.

  • Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), some cookies are exempt from prior consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing your interface. These cookies are fully subject to the present policy insofar as they are issued and managed by QUALITY IMPORT.

  • Cookies requiring your prior consent

This requirement concerns cookies issued by third parties and which are qualified as "persistent" insofar as they remain in your terminal until their deletion or expiry date.

As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies (in particular PIWIK), advertising cookies (which QUALITY IMPORT does not use) and social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).

The audience measurement cookies establish statistics concerning the attendance and use of various elements of the website (such as the content/pages you have visited). This data helps to improve the ergonomics of the QUALITY IMPORT website. An audience measurement tool is used on the present website:

  1. GOOGLE ANALYTICS whose privacy policy is available (only in English) from the following link: GOOGLE EU User Consent Policy

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the QUALITY IMPORT website, in particular through the use of a sharing "button" depending on the social network concerned. Four types of social network sharing cookies are present on the QUALITY IMPORT website:

  1. Instagram, whose cookie policy you can consult by clicking on the following link: Instagram EU user Consent Policy
  2. LinkedIn, whose cookie policy can be found by clicking on the following link:
  3. Twitter, whose options for controlling or restricting the use of cookies and whose cookie policy can be found at:
  • There are various tools available to you for setting cookies

WARNING: We would like to draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. In this case, QUALITY IMPORT declines all responsibility concerning the consequences linked to the deterioration of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the functioning of the website. These consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you lose all the benefits provided by the cookie.

Please take note of the many tools available to you below so that you can set the parameters of the cookies placed on your terminal.

  • Setting your Internet browser

Each Internet browser has its own settings for managing cookies. To find out how to modify your cookie preferences, you will find below the links to the help needed to access the menu of your browser provided for this purpose:

  1. Chrome:
  2. Firefox:
  3. Internet Explorer:
  4. Opera:
  5. Safari:

For more information about cookie management tools, you can consult the CNIL website:

If all cookies are deactivated, the banner dedicated to collecting the user's consent will reappear when the page is refreshed.

If you have any questions or require further information about this cookie policy, please contact us using our contact form. Click here to access the contact form

Text translated from the French original which is the only authentic text.